Returns & Exchange Policy

Return Policy

Thank you for shopping at Dovena. We're dedicated to providing you with high-quality activewear that makes you feel confident and empowered. If you're not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. Your item must also be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Exchanges

If you would like to exchange an item for a different size or color, please contact us within 14 calendar days of receiving your order. To be eligible for an exchange, your item must be unused, unworn, and in the same condition that you received it. Your item must also be in the original packaging.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, send an email to hello@dovena.com.au