This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website or purchasing our products, you consent to the practices described in this policy.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you register on our website, place an order, subscribe to our newsletter, or contact us for any reason. This may include:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
Non-Personal Information
We also collect non-personal information about your interaction with our website. This may include:
- Browser type
- IP address
- Pages visited
- Time spent on pages
- Referring website
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you regarding your orders, inquiries, and other requests
- To provide you with information about our products, promotions, and special offers
- To improve our website, products, and customer service
- To comply with legal obligations
Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
-
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving you. These service providers are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them.
-
Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government investigation.
Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include using secure servers, encrypted payment gateways, and regularly updating our security protocols.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Correct any inaccuracies in your personal information
- Request the deletion of your personal information
- Opt-out of receiving marketing communications from us
To exercise any of these rights, please contact us at [your contact email].
Cookies
We use cookies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. If you disable cookies, some features of our site may not function properly.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective as of the date of posting. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
hello@dovena.com.au
By using our website, you acknowledge that you have read and understand this Privacy Policy and agree to our collection, use, and disclosure of your personal information as described herein.
